Unable to connect


#1

Hi,

I am unable to connect to the platform.
The message Server error. Please confirm, if your portal environment is running appears.
When would the platform restart?

Shantanu


#2

I’m having the same issue. From an earlier post about the same thing, it seemed like the platform had to restart. Just waiting on this myself.


#3

Hello both,
Yes, we experienced some issue last week but this should be solved now. Please try again, if the issue persist please email support@ptcu.com
Thanks,

Carla