Not Able to connect to Thingworx Academic Server


#1

Hi,

I am not able to connect to Thingworx Academic server for few modules. and getting below error.

“Server error. Please confirm, if your portal environment is running.”

Can you please help me understand why is it so.

I am able to open the platform using the link of “IoT Modelling with ThingWorx”, but not with the link of other modules.

Request your help.

Thanks and Regards,
Bhushan Deshmukh


#2

Hello @Bhushan802,

We are currently having issues with the ThingWorx server:

The IoT University platform is currently experiencing an internal issue with our ThingWorx instance. This is affecting the following courses:

• Fundamentals of IoT Development with ThingWorx
• IoT UI Development with ThingWorx
• IoT Connectivity with ThingWorx
• Capstone: ThingWorx IoT Developer Specialization

We are working on getting this resolved as soon as possible. We apologize and appreciate your patience. We anticipate this issue will be resolved on Tuesday, 5/29.

Sorry for the inconvenience!


#3

Hi,
I have similar error happening. “Server error. Please confirm, if your portal environment is running.”
Is it error also now or not?
Thanks,
Wahyu


#4

@IoTU-Admin I’m having the same server error: “Server error. Please confirm, if your portal environment is running.”! Is it the server down?


#5

@IoTU-Admin same here, Do we have any ETA on fix?


#6

hi,
i am not able to connect to Thingworx Academic server and getting below error.
“Server error. Please confirm,if your portable environment is running,”
can you help me