M6.17 Entity Not Found : [PowerSystemServices_x]


#1

Hi,
I have a problem when I call the PowerSystemServices from postman. I am getting an error “Entity Not Found” (for any user). However, I am able to call: “Thingworx/ThingShapes/PowerProducerTS_skartakis/Services/GetImplementingThingsWithData”.
and I am able to see PowerSystemServices in the thing list.
Could you help me with that?


#2

Hello @Sokratis806,

Could you please copy/paste here the URL you are using for the Postman request?


#3

https://pp-20170427182846446.portal.ptc.io:443/Thingworx/ThingShapes/PowerSystemServices_skartakis/Services/GetPowerProducers


#4

Hello @Sokratis806,

Is the error message you wrote to us about appearing on the ThingWorx platform or in Postman?


#5

It was in Postman. Even if it is from postman, the rest call cannot find the PowerSystemService in Thinkworx platform.


#6

This could be due to visibility on the PowerSystemServices_username Thing.

Are you able to make the call with the Admin app key?

There may be an error in a section of the course that deals with security. I haven’t gone back to confirm, but security is inherited bottom up, not top down. So giving access to a higher node in the org does not mean the children inherit that access. Giving access to a leaf node means the parent gets that.